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    Privacy Policy

    Introduction

    This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from Delartelle.com (the Site).

     

    What information do we collect about you?

    When you visit the Site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, as you browse the Site, we collect information about the individual web pages or products that you view, what websites or search terms referred you to the Site, and information about how you interact with the Site. We refer to this automatically-collected information as "Device Information."

     

    We collect Device Information using the following technologies: 

     

    Technology Purpose
    "Log files"

     Track actions occurring on the Site, and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.

    "Web beacons," "Tags," and "Pixels"
    These are electronic files used to record information about how you browse the Site.
    
    

    Additionally when you make a purchase or attempt to make a purchase through the Site, we collect certain information from you, including your name, billing address, shipping address, payment information (including credit and debit card numbers, email address, and phone number. We refer to this information as "Order Information."

    When we talk about "Personal Information" in this Privacy Policy, we are talking both about Device Information and Order Information.

     

    How do we use your personal information?

    We use the Order Information that we collect generally to fulfill any orders placed through the Site (including processing your payment information, arranging for shipping, and providing you with invoices and/or order confirmations). Additionally, we use this Order Information to:

    • Communicate with you;
    • Screen our orders for potential risk or fraud and;
    • When in line with the preferences you have shared with us, provide you with information or advertising relating to our products or services. 

    We use the Device Information that we collect to help us screen for potential risk and fraud (in particular, your IP address), and more generally to improve and optimize our Site (for example, by generating analytics about how our customers browse and interact with the Site, and to assess the success of our marketing and advertising campaigns).

     

    Sharing your personal information

    We share your Personal Information with third parties to help us use your Personal Information, as described above. For example, we use Shopify to power our online store--you can read more about how Shopify uses your Personal Information here: https://www.shopify.com/legal/privacy. We also use Google Analytics to help us understand how our customers use the Site--you can read more about how Google uses your Personal Information here: https://www.google.com/intl/en/policies/privacy/. You can also opt-out of Google Analytics here: https://tools.google.com/dlpage/gaoptout.

    We also work with suppliers who make the items that you purchase and who will only have the minimum amount of personal information needed to fulfil the orders that you place or to provide a service on our behalf.

    Finally, we may also share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights.

     

    Do not track

    Please note that we do not alter our Site's data collection and use practices when we see a Do Not Track signal from your browser.

     

    Your rights

    If you are a European resident, you have the right to access personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. If you would like to exercise this right, please get in touch by using the form on the Contact page.

    Additionally, if you are a European resident we note that we are processing your information in order to fulfill contracts we might have with you (for example if you make an order through the Site), or otherwise to pursue our legitimate business interests listed above. Additionally, please note that your information will be transferred outside of Europe, including to Canada and the United States.

     

    Data Retention

    When you place an order through the Site, we will maintain your Order Information for our records unless and until you ask us to delete this information.

     

    Cookies

    Cookies are text files placed on your computer to collect standard internet log information and visitor behaviour information. This information is used to track visitor use of the website and to compile statistical reports on website activity.

    For further information visit www.aboutcookies.org and the ones used on this site please see our Cookie policy.

    You can set your browser not to accept cookies and the above websites tell you how to remove cookies from your browser. However in a few cases some of our website features may not function as a result.

     

    Other websites

    Our website contains links to other websites. This privacy policy only applies to this website so when you link to other websites you should read their own privacy policies.

     

    Changes

    We may update this privacy policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal or regulatory reasons.

     

    How to contact us

    For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e-mail at info@delartelle.com or by using the form on the Contact Page.