❓ Frequently Asked Questions
📏 What sizes are available?
Each artwork is available as an open edition print in A4, A3, and A2 sizes.
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A4: 21 × 29.7 cm / 8.3 × 11.7 in
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A3: 29.7 × 42 cm / 11.7 × 16.5 in
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A2: 42 × 59.4 cm / 16.5 × 23.4 in
🖼 Do the prints come framed?
No — frames are not included. This keeps your shipping costs lower and allows you to choose a frame that best suits your style and space.
🎨 What paper and printing process do you use?
All prints are produced using museum-quality giclée printing on heavyweight fine art paper. This process ensures rich colour, deep detail, and archival quality that lasts for decades without fading.
🔢 Are the prints signed or limited edition?
Prints are offered as open editions — not signed and not numbered. This allows more collectors to enjoy each artwork at an accessible price point.
📦 Where do you ship?
Currently, I ship to the UK, US, Canada, and Australia.
⏱ How long will delivery take?
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Processing time: 5-7 business days
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UK: 3–5 business days
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US & Canada: 5–10 business days
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Australia: 7–14 business days
You’ll receive tracking details once your order is dispatched.
🔄 Can I return a print if I change my mind?
As prints are made to order, I cannot accept returns for change of mind, incorrect size, or personal preference. If your print arrives damaged or incorrect, please contact me within 14 days and I’ll arrange a replacement or refund. (See our Returns Policy for full details.)
💡 How should I care for my print?
To keep your print in the best condition:
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Frame it behind glass or acrylic to protect from dust and handling.
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Avoid hanging in direct sunlight to prevent UV damage.
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Store flat (for smaller prints) or rolled in its tube until framing.
📩 I still have questions — how can I contact you?
You can reach me via the contact page or at info@delartelle.com, I’ll be happy to help.