Search our collections

Steps

on a

journey

❓ Frequently Asked Questions

📏 What sizes are available?

Each artwork is available as an open edition print in A4, A3, and A2 sizes.

  • A4: 21 × 29.7 cm / 8.3 × 11.7 in

  • A3: 29.7 × 42 cm / 11.7 × 16.5 in

  • A2: 42 × 59.4 cm / 16.5 × 23.4 in

 


🖼 Do the prints come framed?

No — frames are not included. This keeps your shipping costs lower and allows you to choose a frame that best suits your style and space.

 


🎨 What paper and printing process do you use?

All prints are produced using museum-quality giclée printing on heavyweight fine art paper. This process ensures rich colour, deep detail, and archival quality that lasts for decades without fading.

 


🔢 Are the prints signed or limited edition?

Prints are offered as open editions — not signed and not numbered. This allows more collectors to enjoy each artwork at an accessible price point.

 


📦 Where do you ship?

Currently, I ship to the UK, US, Canada, and Australia.

 


⏱ How long will delivery take?

  • Processing time: 5-7 business days

  • UK: 3–5 business days

  • US & Canada: 5–10 business days

  • Australia: 7–14 business days
    You’ll receive tracking details once your order is dispatched.


🔄 Can I return a print if I change my mind?

As prints are made to order, I cannot accept returns for change of mind, incorrect size, or personal preference. If your print arrives damaged or incorrect, please contact me within 14 days and I’ll arrange a replacement or refund. (See our Returns Policy for full details.)

 


💡 How should I care for my print?

To keep your print in the best condition:

  • Frame it behind glass or acrylic to protect from dust and handling.

  • Avoid hanging in direct sunlight to prevent UV damage.

  • Store flat (for smaller prints) or rolled in its tube until framing.

 


📩 I still have questions — how can I contact you?

You can reach me via the contact page or at info@delartelle.com, I’ll be happy to help.